2017—2023Meta
Quality Market Specialist
Led quality-metrics tooling for Meta’s trust & safety org, managing a team of 5+ across cross-functional initiatives. Built an internal web application that automated quality-metric collection end to end, replacing a manual process — cutting processing time by 320% and halving resource use. Separately optimized an internal reporting workflow, cutting its turnaround time by 70%. Ran market analysis and trend identification to flag emerging risks to user safety, and translated the resulting data into strategies that stakeholders across teams could act on.





